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Well & Good is a company that revolutionizes the short-term rental space with its unique win/win approach. By providing top-notch cleaning, laundry, and guest essentials, Well & Good transforms every property into a standout experience for the next guest.
Why You'll Love Being Part of the Well & Good Team:
Experience a Team Spirit: Join a supportive team that embraces professional development both individually and collectively.
More Than Just a Paycheck: Enjoy fair, competitive compensation that rewards your hard work.
Balance is Key: Be part of a work environment that truly values overall wellness. At Well & Good, being well and good isn’t just a phrase – it's our everyday motto.
Position Summary:
Start your journey with Well & Good as a Remote Communications Specialist/Virtual Assistant (Contractor). This full-time, remote position requires excellent communication skills and the ability to manage details remotely.
As a Communications Specialist, your day will involve client interactions and coordinating with field professionals to ensure clients' needs are met in a timely manner. Your ability to provide clear and effective communication, and to understand and convey needs as they arise, will bridge the gap between our teams and clients, ensuring everyone is on the same page.
What Makes You the Perfect Fit?
Your attention to detail, multitasking abilities, and genuine passion for building standout professional relationships will be your keys to success. If you’re the kind of person who sees their role as more than just ticking boxes, but about creating connections, understanding needs, and crafting solutions, you’ll fit right into Well & Good’s mission to serve well and do good.
Responsibilities:
Partner with Well & Good Property Services in a part-time role ensuring client and field professional satisfaction and success.
Assist in receiving messages from clients, effectively communicating with them to ensure they feel heard.
Convey client needs and requests to teammates and assist with necessary resolutions.
Build relationships with clients and field teammates to properly address any concerns.
Review the work order calendar and ensure proper notations are made.
Collaborate with the entire support team and field professionals to meet client needs and provide a win for all involved.
Spanish-speaking not required, but ideal.
Qualifications:
Excellent communication skills.
Exemplary attention to detail in the workplace.
Ability to navigate (or quickly learn) the company’s apps: Slack and Breezeway.
Proficient in using Google Suite.
Strong organizational and team coordination skills.
Reliable office technology for audio/video team meetings.
Compensation and Benefits:
Hourly Rate: $4 - $8 based on experience and achievement.
Schedule: Must have a flexible schedule, including evenings, weekends, and some holidays as needed.
Well & Good offers a unique opportunity to be part of a forward-thinking team, where your role not only fulfills a professional purpose but also contributes to the wellness and success of others. Take the next step in your career with Well & Good and make a difference every day.
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